Please refer to the How to play section and the FAQ's opposite which should cover most issues. If you still need help please use the form below to contact us, but make sure you include all essential information to help us answer your query. We don't offer a telephone service, however we will endevour to respond to most queries within 72 hrs.
We may also use your question in our FAQ's section.
PLEASE MAKE YOUR QUERY CLEAR BY PROVIDING ALL THE RELEVANT INFORMATION (PLAYERS AND TEAM NAMES) TO HELP US ANSWER YOUR EMAIL. FAILURE TO DO SO MAY RESULT IN NO REPLY.
Q: What happens to the scoring for games played on Mondays, Tuesdays and Wednesdays?
You'll receive points from these games for players with a squad number between 1-13 that are in your team the Thursday prior to the game.
Q: What happens if one of my players moves team during the season?
If the player stays in Super League then not much, you will continue to earn points for them. We do not move players within the game though and the three player rule still applies.
Q: How do the players on the bench score?
Players on the bench don't score, you need to interchange them onto the field of play to score points. This can be done from midnight Sunday to 12 Noon Thursday.
Q: How much does it cost to play?
Playing the Betfred Super League Dream Team is completely free with a limit of 3 teams per player.
Q: Can I enter more than one team?
Yes, you can enter a maximum of 3 teams.
Q: What if I've forgotten my login details?
Just visit the following page www.sldreamteam.co.uk/forgot and enter the email address you registered with and we’ll send you a reminder. If you don't receive the email check your junk mail and then contact us.
Q: When do I have to register by?
To score from the opening matches, entries must be completed by 12 Noon on Thursday 1st February 2018
Q: I don't know anything about Rugby League, can I still play?
Yes, of course. It’s really easy to pick a team. Just follow the simple instructions on the How To Play page www.sldreamteam.co.uk/howtoplay if you get stuck.
Q: I'm under 18, can I still enter?
Yes, the Betfred Super League Dream Team competition is open to everyone.
Q: Can I make changes to my team during the season?
Yes. Transfers can be made via the website. You'll be given 2 transfers per calendar month in order to make changes to your team should you wish to swap players that are injured or underperforming. You will only score points for players that are in a Team at 12 Noon on Thursday before the weekend’s games they are expected to play in. For full details please refer to the Terms & Conditions.
Q: Is there a transfer amnesty?
Yes, once you've picked your initial line-up, you can make unlimited changes to it, up until 12 Noon on the Thursday 1st February 2018. To make changes, log in to the website and click on the transfers button.
Q: Can I compete with my friends / family / colleagues?
Yes - you'll need to create or join a Mini League, which gives you the opportunity to play in your own private league. For more information please refer to the Terms & Conditions.
Q: When will scores be updated?
Player points and leaderboards will be updated every Monday following the weekend’s games. From this point onwards, you'll also be able to view your individual (and Mini League) scores and positions online.
Q: Any tips for selecting a team?
Refer to our ‘How To Play’ section to help you create a team. You can also visit the Player Statistics section of the Betfred Super League website www.superleague.co.uk/stats to help you with your choices.
Q: How are the player values calculated?
Player values are calculated based on 2017 Opta data combined with the Super League Dream Team scoring system.
Q: I have a complaint. What do I do next?
Should you wish to make a complaint about anything relating to SL Dream Team please visit the 'Contact Us' section, choose 'Complaint' from the dropdown list and complete the remaining fields. We will endeavour to deal with your complaint as soon as possible within 72 hours of receipt of your message.